Booking.com Taxi How can we help? Booking with us Can I make a booking over the phone? Our online booking system helps keep the price you pay as low as possible, so all bookings must be made on our website. Related articles Contact us online Can I change my booking? How can I make a booking and what information will I need? When will I receive contact details for my driver? Why do I need to have a working mobile phone at the time of pick-up?