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  • I’m travelling from an airport. How do I find my driver?
  • What should I do if I’m going to be late?
  • Can I eat and drink on the journey?
  • My confirmation email isn’t in the right language. Can you change this?
  • Where can I find my driver’s contact details?
  • How do I find my driver?
  • Who should I contact if I've left personal belongings in the vehicle?
  • I've booked a return journey, do I need to confirm my booking the day before?
  • What happens if my flight is cancelled?
  • What happens if my flight is early or delayed?
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How will the driver know I am the right passenger?

If confirmation is required, your driver will ask you to confirm your name and journey details.

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Related articles

  • How do I find my driver and how can I contact them?
  • When will I receive contact details for my driver?
  • What should I do if I can't find my driver?
  • What do I do when my flight has landed?
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