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  3. Your journey

Your journey

  • I’m travelling from an airport. How do I find my driver?
  • What should I do if I’m going to be late?
  • Can I eat and drink on the journey?
  • My confirmation email isn’t in the right language. Can you change this?
  • Where can I find my driver’s contact details?
  • How do I find my driver?
  • Who should I contact if I've left personal belongings in the vehicle?
  • I've booked a return journey, do I need to confirm my booking the day before?
  • What happens if my flight is cancelled?
  • What happens if my flight is early or delayed?
  • What do I do when my flight has landed?
  • Do I need to print my confirmation email?
  • I didn't receive my confirmation email, what should I do?
  • Can I tip my driver?
  • What should I do if I can't find my driver?
  • How will the driver know I am the right passenger?
  • How do I find my driver and how can I contact them?
  • When will I receive contact details for my driver?
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