Help Centre
How can we help?
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- How do you keep my personal data secure?
- I’m due a refund to an expired card or account that has closed. What should I do?
- How can I get a receipt or invoice for my booking?
- How do I pay for my booking?
- Do you charge transaction fees?
- I’m having trouble paying on your website. What should I do?
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- I travel with a wheelchair. What support do you offer?
- Will the driver be able to speak my language?
- How old does someone have to be to travel on their own with you?
- I’m travelling in a group, but we’re landing on different flights. How can I book this?
- My flight leaves the departure airport on one day and lands at the arrival airport on the next day. Which day should I tell you to pick me up?
- Are your vehicles suitable for wheelchair users and people with disabilities?
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